No signal after the console boots
The console appears to start normally and the controller connects, but a known-good cable and TV still show no picture.
New Jersey · nationwide mail-in
No signal, a loose HDMI connection, or a port damaged by a pulled cable? Check the cable and TV first, then book a diagnostic. PS5 HDMI replacement is bench work, with New Jersey service and nationwide mail-in options.
A $50 deposit reserves your appointment once we confirm it — not a second charge, it covers your diagnostic and goes toward your repair
Recognize the problem
A PS5 that powers on without a picture may have a port problem. The diagnostic still matters because no signal can also come from the cable, display, or another console fault.
The console appears to start normally and the controller connects, but a known-good cable and TV still show no picture.
The HDMI port has bent or missing pins, or the connection loses signal when the cable moves. Do not keep forcing or wiggling the cable.
A pulled cable or a console moved while connected can damage the port. Tell us what happened and whether the signal is absent or intermittent.
Find the cause
These observations help distinguish an output fault from a TV problem or a console that is not booting normally.
Try a known-good HDMI cable, another input, and another TV if available. If it works on the other display, mention that when asking for help.
Note whether it boots, whether the controller connects, and whether it shuts down or shows an error. No power or shutdowns need a broader assessment than the HDMI port alone.
$50 repair diagnostics — credited toward your repair. The diagnostic confirms whether port replacement is the appropriate repair before the work is approved.
Live repair prices
Pick your exact PlayStation 5 model in the Sony price lookup and check HDMI port replacement. The PS5, Digital Edition, Slim, and Pro are separate model choices; use the one that matches your console.
Model or repair price missing? Ask us for a quote or book a diagnostic. $50 repair diagnostics — credited toward your repair.
Plan the repair
A PS5 HDMI port is soldered to the board. Replacement needs soldering equipment and a teardown, so this work goes back to the bench rather than being completed at your door.
In New Jersey, an on-site visit can handle the handover; confirm the arrangements when you book. You can also mail the console from anywhere in the US and track the repair by ticket number.
A ticket number the moment you book. Track your repair online, start to finish.
Before you book
PS5 HDMI repair questions
A damaged port is one possibility, especially after a pulled cable or with visible connector damage. Try another cable and display first. The $50 repair diagnostic, credited toward repair, confirms the fault before port replacement is approved.
HDMI replacement goes back to the bench because it requires soldering equipment and a teardown. In New Jersey, a visit can handle the handover. Confirm arrangements when booking, or use nationwide mail-in repair.
The existing PlayStation repair service covers PS5, PS5 Digital Edition, PS5 Slim, and PS5 Pro. Choose the exact console in the live price lookup and booking form. If the HDMI price is not shown, contact us or book a diagnostic.
Use the HDMI replacement price for your exact model in the live lookup. The $50 diagnostic is credited toward your repair; it is not the total replacement price. The fault and quote are confirmed before repair work starts.
90-day warranty on repairs (physical and liquid damage excluded).
Your next step
Tell us your model and symptoms. $50 repair diagnostics — credited toward your repair.