A Galaxy S that won't turn on
Tell us the exact model, when it last worked, and whether it was dropped or got wet. The diagnosis helps separate the phone problem from the data question.
Based in Madison · Serving New Jersey
A Galaxy that won't start may still hold your photos.
If your Galaxy S won't turn on, got wet or won't let you in, book data recovery online. Choose your model and the service, see the price, then mail it to our lab. Online booking covers Galaxy S models only; Galaxy Z, Note, A and other Samsung phones start with an assessment or a call.
$100 diagnostic — credited toward recovery.
Replies during service hours · Available daily, 9am–7pm
Services and prices
Find your model's column and read down it. These prices come from our shop system when this page was published; booking online always shows the current price. The diagnosis confirms which service your Samsung Galaxy S needs.
| Service | Galaxy S8 and earlier | Galaxy S9 and later | Typical time |
|---|---|---|---|
| Standard recovery About 2 weeks | $1,250 | $1,750 | About 2 weeks |
| Advanced recovery About 2 weeks | $1,750 | $2,500 | About 2 weeks |
| Liquid damage recovery 2–4 weeks | $3,500 All Galaxy S models | 2–4 weeks | |
| Passcode bypass 2–3 weeks | $2,500 All Galaxy S models | 2–3 weeks | |
Recovery assessment
$100 diagnostic — credited toward recovery. We’ll confirm intake, assess the device and provide a case-specific quote for your approval before recovery work.
Your recovery request is saved.
We’ll reply by email during service hours: daily, 9am–7pm Eastern.
Our address is mail-in only, with no storefront or walk-ins. Read the device and data preservation checklist while you wait.
Prefer to talk? Call (908) 291-8366 or text us. Please leave passwords and private files out of your message.
The files come first
Tell us the exact model, when it last worked, and whether it was dropped or got wet. The diagnosis helps separate the phone problem from the data question.
These start with an assessment instead of an online booking. Request one or call us with the exact model, what happened, and the files you need.
The exact Galaxy model, the last time it worked, any damage, and whether anyone has already reset or repaired it. A rough description is enough to start.
Not every phone or deleted file is recoverable. A reset, overwritten data, encryption, and damage can limit what's possible.
Don't put your PIN, pattern, account passwords, or private files in a form or message. Discuss access directly with us if your recovery needs it.
What happens next
Choose your Galaxy S model and the service, and see the price before you finish. Not sure which service? Choose a diagnosis first.
Data recovery happens in our lab, so your Galaxy S comes to us. You choose how to ship it when you book.
$100 diagnostic — credited toward recovery. The diagnosis confirms the service before recovery work starts.
Local help
We're based in Madison, and every recovery happens in our lab, not on-site: your Galaxy S comes to us by mail. Book online and choose how to ship it. Mail-in only. No storefront or walk-ins.
Lost business files? Ask about recovery for your team's devices.
Worth reading
Read about inaccessible files, device symptoms, and what affects recovery cost.
Before you start
Use our printable data preservation checklist to record symptoms and previous attempts. Explore common repair and recovery scenarios to understand the next step.
Meet your technician
Phil R. has more than 10 years of repair experience and specializes in data recovery. He is Google, Apple, and Samsung certified.
Recovery questions
Every recovery starts with a $100 diagnostic, credited toward the recovery. The recovery itself is priced by service and model, as the table above shows, and the diagnosis confirms which service your Galaxy S needs. Advanced and liquid-damage recoveries need a $500 non-refundable deposit before work starts.
Galaxy S models only, from the Galaxy S6 on. Galaxy Z Fold and Flip, Note, A and other Samsung phones and tablets start with an assessment or a call. Galaxy S prices depend on the service and your model, as the table above shows.
For a Galaxy S, passcode bypass is a service you can book, with its price in the table above. For any other Samsung phone, request an assessment. The diagnosis confirms the service before work starts.
Leave it off and don't charge it. For a Galaxy S, book liquid damage recovery, or a diagnosis first if you're not sure what it needs. For any other Samsung phone, request an assessment. Either way, tell us what it got wet with and when.
No. The device's condition, the type of damage, and whether the data remains accessible all affect the options. Tell us about resets, deletion, and previous attempts so we start with the right information.
Each service in the table above lists its typical time. The diagnosis comes first and confirms which service your Galaxy S needs.
By mail. Data recovery happens in our lab, so your Galaxy S comes to us; we don't do recovery on-site. You choose how to ship it when you book online. Mail-in only. No storefront or walk-ins.
Tell us which files matter most. Discuss how partial results, an unsuccessful attempt, and any additional charges would be handled before approving recovery work.
Please don't put passcodes, passwords, or sensitive files in the public inquiry form. Ask us directly about access requirements, handling, and how recovered files would be delivered.