An iPhone that won't turn on
Tell us when it last worked, whether it was dropped, and any repairs already tried. The diagnosis helps separate the phone problem from the data question.
Based in Madison · Serving New Jersey
iPhone
data recovery.
A dead iPhone doesn't always mean lost photos.
If your iPhone won't turn on, got wet or won't let you in, book data recovery online. Choose your model and the service, see the price, then mail it to our lab. Not sure which service fits? Start with a diagnosis.
$100 diagnostic — credited toward recovery.
Replies during service hours · Available daily, 9am–7pm
Services and prices
iPhone data recovery prices
Find your model's column and read down it. These prices come from our shop system when this page was published; booking online always shows the current price. The diagnosis confirms which service your iPhone needs.
| Service | iPhone 12 and earlier | iPhone 13 and later | Typical time |
|---|---|---|---|
| Standard recovery About 2 weeks | $999 | $1,750 | About 2 weeks |
| Advanced recovery About 2 weeks | $1,750 | $2,250 | About 2 weeks |
| Liquid damage recovery 2–4 weeks | $3,000 All iPhone models | 2–4 weeks | |
| Passcode bypass About 1 week | $799 iPhone 7 Plus and earlier only | About 1 week | |
iPhone SE (1st and 2nd gen) take the “iPhone 12 and earlier” prices, and the SE (1st gen) counts as “iPhone 7 Plus and earlier” for passcode bypass. iPhone SE (3rd gen), 16e and Air take the “iPhone 13 and later” prices.
What each service covers
- Standard recovery
- Getting your data off a device that won't turn on, boot or let you in.
- Advanced recovery
- For more complex cases. The diagnosis confirms which recovery you need.
- Liquid damage recovery
- For a device damaged by water or other liquid.
- Passcode bypass
- Getting past a forgotten passcode to reach your data. 4-digit passcode only.
- Every recovery starts with a $100 diagnostic, credited toward the recovery.
- Recovery isn't guaranteed.
- Advanced and liquid-damage recoveries need a $500 non-refundable deposit before work starts.
Recovery assessment
Tell us what happened.
$100 diagnostic — credited toward recovery. We’ll confirm intake, assess the device and provide a case-specific quote for your approval before recovery work.
Your recovery request is saved.
We’ll reply by email during service hours: daily, 9am–7pm Eastern.
- We’ll confirm your device, symptoms and earlier attempts, then arrange intake. Please wait for instructions before shipping.
- The diagnostic is $100, credited toward recovery. We’ll explain the assessment, options and limitations.
- You’ll receive a case-specific quote to approve before recovery work. Results depend on the device and its history.
Our address is mail-in only, with no storefront or walk-ins. Read the device and data preservation checklist while you wait.
Prefer to talk? Call (908) 291-8366 or text us. Please leave passwords and private files out of your message.
The files come first
What's on the iPhone matters.
A wet iPhone
Leave it off and don't charge it. Liquid damage recovery is its own service; tell us what it got wet with and when.
What we need to know
Your iPhone model, the last time it worked, any damage, and whether anyone has already reset or repaired it. A rough description is enough to start.
What recovery can't promise
Not every iPhone or deleted file is recoverable. A reset, overwritten data, encryption, and damage can limit what's possible.
Keep private details private
Don't put your passcode, Apple Account password, or private files in a form or message. Discuss access directly with us if your recovery needs it.
What happens next
Book online. Mail it in.
- 01
Book online
Choose your iPhone model and the service, and see the price before you finish. Not sure which service? Choose a diagnosis first.
- 02
Mail it to our lab
Data recovery happens in our lab, so your iPhone comes to us. You choose how to ship it when you book.
- 03
Diagnosis first
$100 diagnostic — credited toward recovery. The diagnosis confirms the service before recovery work starts.
Local help
iPhone data recovery in Madison and across New Jersey
We're based in Madison, and every recovery happens in our lab, not on-site: your iPhone comes to us by mail. Book online and choose how to ship it. Mail-in only. No storefront or walk-ins.
Lost business files? Ask about recovery for your team's devices.
Worth reading
Before your recovery
Read about inaccessible files, device symptoms, and what affects recovery cost.
Can you recover photos from a phone that won't turn on?What a phone that won't turn on means for your photos, why encryption matters, and what to tell DeviceBytes before a recovery assessment.External drive not showing up: when to ask for recovery helpRecognize the symptoms of an inaccessible external drive, preserve important files, and prepare the details for a DeviceBytes recovery assessment.What affects data recovery cost?Understand DeviceBytes' $100 recovery diagnostic credit, what to ask about a recovery quote, and how to define the files you need.
Before you start
Keep a record. Protect your files.
Use our printable data preservation checklist to record symptoms and previous attempts. Explore common repair and recovery scenarios to understand the next step.
Meet your technician
Phil R.
Phil R. has more than 10 years of repair experience and specializes in data recovery. He is Google, Apple, and Samsung certified.
- Experience
- 10+ years of repair experience
- Specialty
- Data recovery specialist
- Individual certifications
- Google · Apple · Samsung
Recovery questions
Good to know
What does iPhone data recovery cost?
Every recovery starts with a $100 diagnostic, credited toward the recovery. The recovery itself is priced by service and model, as the table above shows, and the diagnosis confirms which service your iPhone needs. Advanced and liquid-damage recoveries need a $500 non-refundable deposit before work starts.
Which iPhones can I book online?
Every iPhone from the iPhone 6 on, SE models included. Book a data recovery, then choose your model and the service. Prices depend on the service and your model, as the table above shows. For an older iPhone, request an assessment instead.
I forgot my iPhone passcode. Can you help?
Passcode bypass is offered for older iPhones with a 4-digit passcode only, and the table above lists the models it covers. If your iPhone qualifies, passcode bypass shows as a service when you book.
My iPhone got wet. What should I do?
Leave it off and don't charge it. Then book liquid damage recovery, or a diagnosis first if you're not sure what it needs, and tell us what it got wet with and when.
Is recovery guaranteed?
No. The device's condition, the type of damage, and whether the data remains accessible all affect the options. Tell us about resets, deletion, and previous attempts so we start with the right information.
How long does iPhone data recovery take?
Each service in the table above lists its typical time. The diagnosis comes first and confirms which service your iPhone needs.
How do I get my iPhone to you?
By mail. Data recovery happens in our lab, so your iPhone comes to us; we don't do recovery on-site. You choose how to ship it when you book online. Mail-in only. No storefront or walk-ins.
What if only some of my files can be recovered?
Tell us which files matter most. Discuss how partial results, an unsuccessful attempt, and any additional charges would be handled before approving recovery work.
Should I include a passcode or send you my files?
Please don't put passcodes, passwords, or sensitive files in the public inquiry form. Ask us directly about access requirements, handling, and how recovered files would be delivered.