Privacy Policy

Effective: September 19, 2025

Overview

At DeviceBytes (“we,” “us,” “our”), we respect your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use and share it, and the choices you have.

Information We Collect

  • Information you provide — such as your name, email address, phone number, and message content when you contact us.
  • Service & order details — device type, issue descriptions, and preferences you share for quotes or repairs.
  • Automatic data — IP address, device/browser information, pages viewed, and interactions collected via analytics and cookies.
  • Location data — approximate location inferred from IP for analytics and fraud prevention.

How We Use Information

  • Provide, operate, and improve our website and services.
  • Respond to inquiries and provide quotes or appointment details.
  • Maintain site security, prevent fraud, and diagnose issues.
  • Analyze site traffic and performance to enhance user experience.
  • Comply with legal obligations and enforce our Terms.

Cookies & Analytics

We use cookies and similar technologies to operate the site and understand usage. We also use Google Analytics (via the Google Tag Manager code installed on our site) which may set cookies and collect usage data. You can learn about Google’s data practices and opt‑out tools at Google Analytics Opt-out.

When We Share Information

We do not sell your personal information. We may share limited data with:

  • Service providers who help us run the website, analytics, or customer communications (under confidentiality obligations).
  • Legal/disclosure when required by law or to protect our rights, security, or users.
  • Business transfers in connection with a merger, acquisition, or asset sale.

Your Choices

  • Browser settings — you can manage cookies through your browser controls.
  • Analytics opt‑out — use the Google tools linked above or adjust ad settings in your Google account.
  • Marketing — if you receive marketing communications from us, you can unsubscribe at any time.

Data Retention

We keep personal information only as long as needed for the purposes described above, to comply with legal requirements, or to resolve disputes.

Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we process. No method of transmission or storage is 100% secure.

Children’s Privacy

Our services are not directed to children under 13. If we learn we have collected personal information from a child under 13, we will delete it.

Region‑Specific Notices

California (CPRA/“Do Not Sell/Share”): We do not sell or share personal information for cross‑context behavioral advertising. You may contact us to exercise access or deletion rights subject to verification.

EEA/UK (GDPR): Where applicable, our legal bases include consent (Art. 6(1)(a)), contract (Art. 6(1)(b)), legal obligation (Art. 6(1)(c)), and legitimate interests (Art. 6(1)(f)). You may have rights to access, rectify, erase, restrict, object, and data portability.

Third‑Party Links

Our website may link to third‑party sites we do not control. Their privacy practices are governed by their own policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective” date.

Contact Us

Questions or requests about this policy can be sent to Contact@DeviceBytes.com or by mail at: 350 E Main St 3A #345 Chester, NJ 07930, USA.