Stick drift
Movement appears when you are not touching the stick. Tell us which stick drifts and whether calibration or changing the deadzone helped.
New Jersey · nationwide mail-in
Controller repair.
Start with the fault.
Drifting sticks, stuck buttons or a controller that will not charge? Tell us the exact PlayStation, Xbox or Nintendo controller and the symptoms. We’ll discuss an assessment and confirm the repair quote before work starts.
No payment is taken by the inquiry form.
Recognize the problem
Tell us what interrupts your game
The controller model and symptom help determine whether repair makes sense compared with replacement.
Buttons or triggers
A button sticks, misses inputs or responds inconsistently. Mention any impact, spill or previous attempt to repair it.
Charging or connection
Describe whether it powers on, works with a cable, charges intermittently or disconnects. Include the cable checks you have already tried.
Find the cause
Assess before replacing parts
A recurring hardware fault needs a different plan from a calibration or cable problem. We confirm that plan with you.
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Identify the controller
Include the model name or number, not just the console name. Note whether it is a standard, premium or third-party controller.
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Describe both sticks and buttons
Tell us which controls are affected and whether the symptom changes between games. Include any spill or earlier work.
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Compare the quote with replacement
$50 repair diagnostics — credited toward your repair. The repair cost depends on the controller and fault. Approve the quote only after the assessment explains what work is needed.
Before you decide
Assessment and repair quote
Controller repair is quoted after assessment. The $50 diagnostic is credited toward repair; it is not a fixed stick-module or controller replacement price. Ask us about the exact model before arranging intake.
Start a repair inquiry
Tell us the model and symptoms
Your message is saved.
Our team replies during service hours. Available daily, 9am–7pm.
Plan the repair
Confirm the service arrangements first
We offer New Jersey mobile service and nationwide mail-in. Whether a controller repair is handled during a visit or at the bench depends on the model and work needed.
Contact us with the controller details before shipping. Our Madison mailing address is mail-in only, with no public walk-in area.
A ticket number the moment you book. Track your repair online, start to finish.
Before you book
Useful checks and repair guides
Controller stick drift: what causes it, and what actually fixes it Why analogue sticks start moving on their own, which fixes are temporary, and when replacing the module is the honest answer. Mail-in or come to you: which to choose Both get the same repair and the same warranty. The difference is your device, your schedule, and where you are. Before your repair: five minutes that saves the visit What to do before a technician arrives — backups, passcodes, and the one setting that can stop a repair from being finished at all.
Controller repair questions
Good to know
Do you repair PlayStation, Xbox and Nintendo controllers?
Controller and Joy-Con work is part of our existing console repair service. Tell us the exact controller model and fault so support, parts and repair arrangements can be confirmed.
Does recalibration fix stick drift?
Calibration may help with some symptoms, but it does not replace a worn stick module. Describe what changed after calibration so we can assess the appropriate work.
How much does controller repair cost?
We confirm a model-specific quote after assessment. The $50 diagnostic is credited toward repair. Compare that quote with replacement cost for your particular controller.
Is controller repair covered by a warranty?
90-day warranty on repairs (physical and liquid damage excluded).
Can I mail a controller to you?
Nationwide mail-in is available. Contact us with the model and symptoms first to confirm intake and shipping instructions. The mailing address is not a walk-in location.
Your next step
Ask about the repair, with the quote confirmed first
Tell us your model and symptoms. $50 repair diagnostics — credited toward your repair.